Patten Homes

Privacy Policy

Effective Date: March 1, 2026

Patten Homes (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or engage with our services.

1. Information We Collect

Information You Provide

We may collect personal information when you:

  • Submit a contact form

  • Request information about a community or model

  • Register for updates

  • Book an appointment or showing

  • Subscribe to email communications

  • Contact our sales team

This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Community or home preferences

  • Any additional information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referral source

  • General geographic location

This information helps us improve our website and marketing efforts.

2. How We Use Your Information

We may use your personal information to:

  • Respond to your inquiries

  • Provide information about our homes, communities, and services

  • Schedule appointments and follow up on requests

  • Send marketing communications (where consent has been provided)

  • Improve our website, services, and customer experience

  • Comply with legal obligations

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our communications or contacting us directly.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and support marketing efforts.

We use tools such as:

  • Google Analytics (GA4)

  • Google Ads

  • Meta (Facebook and Instagram) Advertising

These platforms may collect information about your interactions with our website to:

  • Analyze website performance

  • Measure advertising effectiveness

  • Deliver relevant advertisements (remarketing)

Cookies are small files stored on your device. You may disable cookies through your browser settings; however, some website functionality may be affected.

4. Advertising and Remarketing

We may use Google Ads and Meta Ads remarketing features to advertise to visitors who have previously interacted with our website.

This means third-party vendors, including Google and Meta, may show Patten Homes advertisements on other websites or social media platforms based on your prior visits.

You can manage advertising preferences through:

  • Google Ads Settings

  • Facebook Ad Preferences

5. Email Communications (CASL Compliance)

By submitting your information through our website forms, you may receive communications from Patten Homes regarding our homes, communities, and related updates.

You may withdraw your consent at any time by:

6. Disclosure of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who assist us with:

  • Website hosting

  • Email marketing

  • Advertising and analytics services

  • Customer relationship management systems

These service providers are contractually required to protect your information and use it only for authorized purposes.

We may disclose information if required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

While we strive to protect your information, no method of online transmission is completely secure.

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Access and Correction

You may request access to or correction of your personal information by contacting us.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

Patten Homes
Unit 5, 154 Iber Road
Stittsville, Ontario K2S 1E9
Phone: 613-831-5674
Email: sales@pattenhomes.com

Return Home